Our Story

The admissions process at Stapleford View Care Home is designed to be smooth, welcoming, and supportive, ensuring that prospective residents and their families feel comfortable every step of the way. Initially, interested individuals are encouraged to reach out to our dedicated team for an informative discussion about our services, care options, and the specific needs of the individual seeking admission. Following this, we invite prospective residents for a personalized tour of the home, allowing them to experience our warm atmosphere and see firsthand the amenities and care we provide. During the visit, our team will take the time to understand the individual's preferences, medical history, and specific care requirements. Afterward, we work closely with families and healthcare professionals to complete the necessary assessments and paperwork, ensuring that all details are tailored to the resident’s unique needs. Our team is committed to making the transition into care as seamless as possible, providing ongoing support and guidance throughout the entire process. Ultimately, our goal is to create a positive and reassuring experience for new residents, helping them feel at home from day one.

Helen, our esteemed Registered Home Manager at Stapleford View, has been an integral part of our team since 2019, bringing with her a wealth of expertise and an unwavering commitment to enhancing the lives of our residents. She holds a Diploma in Nursing, a Bachelor’s degree in Dementia Studies, and a Master’s degree in Advanced Dementia Studies, equipping her with a profound understanding of the multifaceted needs of individuals requiring care, particularly those living with dementia. Helen’s extensive academic background ensures that she is not only knowledgeable about best practices in the field but also adept at implementing evidence-based strategies that promote the well-being and dignity of our residents.

Helen’s positive qualities make her exceptionally suited to her role as Registered Home Manager. Her empathetic and compassionate nature allows her to connect deeply with both residents and their families, creating a supportive atmosphere where everyone feels heard and valued. She believes in the power of strong relationships and works diligently to foster a culture of open communication and trust within the home. This commitment to transparency enables residents and their families to share their thoughts and concerns freely, ensuring that care is always aligned with individual preferences and needs.

In addition to her interpersonal skills, Helen is a natural leader who inspires her team to achieve excellence in caregiving. She provides guidance and mentorship, encouraging staff to develop their skills and pursue professional growth. Her approachability and willingness to listen foster a collaborative environment where staff feel empowered to share ideas and best practices. Helen actively promotes a culture of continuous improvement, regularly seeking feedback from both residents and staff to enhance the quality of care we provide.

Moreover, Helen’s dedication to person-centered care is reflected in her hands-on involvement with residents. She takes the time to get to know each individual, understanding their unique life stories, preferences, and aspirations. By tailoring care plans to meet these needs, she ensures that residents not only receive the medical support they require but also enjoy fulfilling and meaningful lives. Her passion for creating a warm, nurturing environment is evident in every aspect of Stapleford View, making it a place where residents can thrive and feel truly at home.

With her combination of expertise, compassion, and leadership, Helen sets the standard for excellence at Stapleford View Care Home. Her vision for individualized care and commitment to resident well-being not only enrich the lives of those we serve but also inspire her team to deliver the highest quality of care every day. Under her guidance, Stapleford View continues to be a place where residents and their families can feel confident that they are receiving the best support possible in a loving and respectful environment.

Your opinions matter to us. Stapleford View values the support and input of family members, residents, their relatives/friends and staff in order to maintain a quality and effective service.